|
Support Hours |
From Monday
to Friday except holidays |
|
Eligibility |
Registered users |
|
Free 30 day Support |
e-mail, FAX, and phone |
|
No Time Limit Support |
On-line FAQ |
Service Fee
for Corporate Customers
| Service Type | Fee | Service |
| Spot On-site Service | from $2,000/day + Transportation fee | Certified system engineer on-site support for installation consulting, Initial set-up, & trouble shooting. |
| Annual Off-site (phone, fax, e-mail) Maintenance Service |
5% of sales price or minimum $2,000 (client software) 20% of sales price or minimum $2000 (server software) |
System maintenance support Minor system upgrades license (free of charge) |
On-line
Download Service
| Product Type | Product | Fee | Note |
| Application | WinSecure Lite ver.3.1 | $29.95 | |
| Driver | CPS & PKCS Drivers for e-gate | Free | Registered users only |
